Frequently Asked Questions

Please browse through our FAQ below then call or email us for more information on your specific party's needs!

PO Box 1002
Cypress, CA 90630

Rates

All unit pricing includes set-up and removal of the jumper or equipment. Please call to reserve the specific jumper you want -- and to arrange for the times you want it available for your party's use to receive a complete estimate of your rental pricing.

How Do I Know That You'll Show Up?

Thumper Jumpers Rentals is a reputable company. We have provided inflatables for many satisfied clients. We pride ourselves on customer satisfaction and are dedicated to making your party or event happy and trouble free! If you feel more comfortable, we can provide references from our other customers. We also call the day before to confirm delivery for your event.

How Many Children Can Use The Jumper Safely?

Most of our jumps accommodate anywhere from 8 to 10 children under twelve years of age. The older and larger the occupants are, the greater the risk of overcrowding and injury. We recommend no more than 4 to 6 teenagers and less than 5 adults per unit. All bouncers are equipped with stepping platforms for easy access into the unit. PLEASE supervise your guests, particularly young children, to insure their safety and good time. No food items, no shoes and no sharp or pointed items should be allowed in any unit. Use common sense; do not deflate the unit while children are still inside jumping. In case of any malfunction, exit the unit immediately and call us for advice or technical assistance.

What About Rain?

We will call you that morning to discuss rain concerns. There is no charge to you for a canceled reservation due to the weather.

How Can I Reserve One?

You can call us directly at: 714-350-5609, e-mail us at: webmaster@thumperjumpers.com or from any of the email links on our site.

Is There a Deposit Required?

No. However, we'll accept cash or money orders to confirm your reservation. We will also accept payment in advance, but it is not required. Please Note: We do not accept credit cards or personal checks.

How Far In Advance Do I Need To Reserve?

We suggest 2-4 weeks before your scheduled party date for our standard jumpers. We are always happy to try to accommodate last minute bookings.

Do You Deliver To My Area?

Please call or email us for delivery information in your area. We generally deliver anywhere within the Orange County and Los Angeles. If we have a unit in stock that absolutely agrees with the theme of your party, we would do our best to accommodate you. Please call or email for a complete estimate: 714-350-5609, e-mail us at: webmaster@thumperjumpers.com

How Much Room Do I Need?

The standard size of our jumpers is approximately 15' X 18' and fits comfortably on most back yard lawns or two car driveways.

Can You Set Up On My Driveway?

Yes. If you have a two car width driveway, most likely a jumper will fit. A very slight slope is not a problem, however, the flatter the surface the better. Since we can't pound stakes into your driveway, we will have to find alternative means at your location to secure the unit.

What Type Of Surface Do You Need To Set Up On?

We can set up on lawns, dry grass, concrete or asphalt. Under no circumstances can we set up on dirt or muddy surfaces.

Does The Blower Need Electricity? How Much Does It Use?

Yes. We will bring up to a 100 foot extension cord with us, so you'll need a standard 110v outlet near the set up area. The blower runs continuously and uses approximately 14 cents of electricity per hour. If you don't have electricity available, we have generators available for rent or you can provide one of your own.

What Time Do you Deliver & Pick-Up The Jumper?

Rental periods vary, but typically range from 4-6 hours. Generally the jumper can be delivered as early as 9 a.m. You decide on the time of delivery and pick-up. Pick-up times vary from 6 p.m. to 8:30 p.m. If an exact pick-up or delivery time is crucial, just let us know.

How Long Does It Take To Set Up?

Set up usually takes approximately 30 minutes, providing there are no obstacles on the surface where the unit will be operating.

Do You Deliver On Holidays?

Yes. Two to four weeks advanced notice is required.

Can I Keep The Jumper Overnight?

Yes. The jumper must be set up in a backyard or area that is fenced and locked up. There will be an additional charge for this service. Thumper Jumpers reserves the right to deny this service if deemed necessary. Thumper Jumpers also reserves the right to cancel the overnight portion of any event at any time if we have reason to believe that our property is at risk of injury or theft.